Scott recently recommended a new laptop for me. lt was almost a year and I’m happy with his selection. Then I was having trouble and I didn’t know what the problem was. It would suddenly just DIE and then, several hours later, computer was working again! Scott was able to figure the problem, and solved it quickly! Thanks again for saving the day on my computer!! Not only was he willing to solve the problem, but he did it so quickly and explained to me in a way I understood leaving me feel very comfortable with the laptop again!